SERVPRO: Your Trusted Partner for Water and Fire Mitigation

10/3/2023 (Permalink)

When disaster strikes your home or business, quick and effective restoration services are essential to minimize damage and get back on your feet. SERVPRO has earned a reputation as a leading water and fire mitigation company in the Columbus and surrounding areas, known for its professionalism, expertise, and commitment to customer satisfaction.

1. 24/7 Emergency Response:

Disasters don't wait for convenient hours, and neither does SERVPRO. They offer 24/7 emergency response services, ready to spring into action when you need them the most. Whether it's water damage from a burst pipe or fire damage from a sudden blaze, SERVPRO's rapid response ensures your property gets the immediate attention it deserves.

2. Highly Trained Professionals:

SERVPRO's technicians undergo rigorous training in water and fire mitigation, mold remediation, and restoration techniques. Their certified professionals are equipped with the knowledge and skills to handle a wide range of restoration challenges, ensuring that your property is in capable hands.

3. State-of-the-Art Equipment:

SERVPRO utilizes advanced equipment and cutting-edge technology to tackle water and fire damage effectively. From powerful extraction machines to industrial-grade drying equipment, they have the tools to efficiently restore your property to pre-disaster conditions.

4. Comprehensive Services:

SERVPRO offers a full spectrum of restoration services, from water extraction and drying to smoke and soot removal. Their comprehensive approach ensures that every aspect of the mitigation and restoration process is handled professionally and thoroughly.

5. Insurance Coordination:

Dealing with insurance claims can be daunting after experiencing a disaster. SERVPRO assists in navigating the insurance process, providing documentation and direct communication with insurance companies to streamline the claims process for you.

7. Compassionate Customer Service:

Facing water or fire damage can be a distressing experience, and SERVPRO understands the emotional toll it takes on property owners. Their compassionate and caring approach ensures that you receive support and reassurance throughout the restoration journey.

9. IICRC Certification:

SERVPRO holds Institute of Inspection, Cleaning, and Restoration Certification (IICRC), showcasing their dedication to maintaining the highest industry standards and best practices in restoration and mitigation.

10. Proven Track Record:

With over 50 years of experience in the restoration industry, SERVPRO has built a solid reputation for excellence. Countless satisfied customers testify to their reliability, professionalism, and exceptional results.

When it comes to water and fire mitigation services, SERVPRO stands out as a trusted and reliable partner. Their commitment to rapid response, highly trained technicians, advanced equipment, and compassionate customer service makes them the best choice for restoring your property after a disaster. If you're ever faced with water or fire damage, don't hesitate to call on SERVPRO for expert assistance and peace of mind during the restoration process.

Leave The Drying Equipment On!

6/27/2022 (Permalink)

We understand that the drying equipment can be noisy and annoying, but please leave it on! We promise it helps!

When you call SERVPRO of Southern Lorain County to help restore your property after suffering a water loss, our professional technicians will place the appropriate amount of equipment to dry out the area as quickly as possible. It is important to always follow our instructions and keep the equipment running at all times. We realize that the equipment is noisy and can become bothersome if you remain in your home during the restoration process, however, turning off the air movers and/or dehumidifiers can delay the drying time and can cause further damage to your property such as mold growth. It is also important to note that oftentimes your insurance coverage will only pay for the drying equipment for a specific length of time, depending on the category of damage. Your SERVPRO of Southern Lorain County project manager will monitor the moisture readings of the equipment daily to determine the appropriate time for removal. If you have any concerns or questions about the drying equipment, be sure to speak to any of our highly trained technicians!

We Are Your One Stop Shop!

6/24/2022 (Permalink)

We offer a full line of reconstruction services!

SERVPRO is known as a leader in the Cleanup & Restoration industry, but did you know that SERVPRO of Southern Lorain County also offers a full line of reconstruction options?  As a licensed general contractor, our team can provide a wide array of building services, both commercial and residential, to help restore your property to its preloss condition.  Some of these services include:

• Electrical and Portable Power Needs
• Roof Tarping and Repair
• Tile, Hardwood, and Linoleum Flooring Repair
• Plumbing
• Drywall Removal or Installation
• Painting

By utilizing one company for both your damage mitigation and building reconstruction needs, you can save both time and money for your repairs.  Serving central Cleveland and the surrounding areas, SERVPRO of Southern Lorain County is Here to Help. For more information about our Reconstruction Division, give us a call at 440-324-2620.

Why We Are "Faster To Any Size Disaster"

6/22/2022 (Permalink)

When disaster strikes, you need help....fast!

When disaster strikes, time is of the essence.

In many cleaning and restoration situations, immediate action is needed. With over 1,900 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

SERVPRO of Southern Lorain County provides 24-hour emergency services throughout Cleveland and the surrounding areas. We are dedicated to providing excellent service no matter how large or small the damage may be. Our highly trained and IICRC certified technicians can respond immediately to your disaster. No matter the hour of the day.

If a disaster strikes your home or commercial property, call our SERVPRO of Southern Lorain County Team today. We are always Here To Help!

The SERVPRO Mission Statement

6/22/2022 (Permalink)

SERVPRO Industries Vision statement is:

“To be the premier cleaning and restoration company in the world.”  

That statement could not be more true to those of us at SERVPRO of Southern Lorain County. Our goal and core values are to be the best of the best for our customers. This means requiring our technicians to become certified within the IICRC (Institute of Inspection, Cleaning and Restoration Certifications) standards. Whether our team is helping a customer who has had storm or fire damage or if we are cleaning carpet and upholstery, we strive to be the leader in the industry. 

This is why SERVPRO of Southern Lorain County should be your first and last choice for your cleaning and restoration needs. We are always “here to help.”

Call SERVPRO of Southern Lorain County today at 440-324-2620!

Why Wear Personal Protective Equipment (PPE)?

4/6/2022 (Permalink)

Our SERVPRO Team always wears PPE to protect ourselves!

Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.

It is important at SERVPRO of Southern Lorain County that our technicians are as safe as possible while working for our wonderful customers so we can get the job done right and efficiently.  

Although it isn't the most fashionable outfit of the season, it is absolutely necessary in some situations!

Our SERVPRO Team protects ourselves so we can better serve you!

A Five Star Experience Every Time

2/17/2022 (Permalink)

Our goal is to go above and beyond for each and every one of our customers!

Guess who’s one of the most highly recommended restoration company in the Cleveland area? That’s right, it’s us! We don’t need to toot our own horn, because we’ve got over 100 reviews to do that for us. We are really proud of them, because we’ve worked really hard to make sure each and every one of those reviews is well earned. Our SERVPRO of Southern Lorain County Team strives hard to make sure every one of our customers has a five-star experience, no matter the size or type of job. Whether it’s a fire or a water loss, whether it’s a home or a commercial building. We want you to have the same experience no matter what, and if you aren’t happy, we aren’t happy! We want to make it right every time and ensure that you receive the same care and compassion that everyone else has.

Give our SERVPRO Team a call today at 440-324-2620!

IICRC Certified Firm

4/1/2021 (Permalink)

Our SERVPRO Team is IICRC Certified!

SERVPRO of Southern Lorain County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) create the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Southern Lorain County

SERVPRO of Southern Lorain County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Whether Or Not To File A Claim

2/5/2021 (Permalink)

Our SERVPRO Team works with your insurance company!

As a homeowner, renter or business owner it is important to fully understand your insurance policy. Every policy is different, with exclusions and named perils. Being knowledgeable about your insurance as much as possible will help you in deciding if it is necessary for you to file a claim in the event your home or place of business suffers water damage. Here are some things to consider before filing an insurance claim:

If the total amount of repairs is less than your deductible, avoid filing, especially if other claims have been filled in the last ten years.

If it is an uncovered loss, you are responsible for the mitigation and repairs, be aware of what is covered under your insurance.

Claim frequency could affect you in the form of non-renewal for being a high-risk.

If damage occurs due to lack of maintenance that is your own responsibility, do not submit a claim. But remember, continuously maintaining your home or business can get you better premiums in the future.

Ultimately, being aware of all exclusions and coverage limits is important by knowing your options in which direction you need to go to mitigate and repair damage that occurs on your home or business.

We Are Here To Help With Your Insurance Claim

1/25/2021 (Permalink)

Our team of professionals take the worry away with your claim.

When you experience an unexpected disaster in your home, you may not know how to handle it. After the shock is over, your first thought is “How am I going to pay for this?”. This is a common question homeowners ask themselves given the high cost of repairing water, fire, mold or trauma damage. Good news for you, our team of professionals is here to help eliminate that concern.

Here at SERVPRO of Southern Lorain County set ourselves apart from other restoration companies by how well we work with your insurance company. Our dedicated team of professionals understands the insurance industry. From knowing how the claims process works, to getting your claim submitted and your repairs covered. Many of our team members have a background in the insurance industry.

As one of the largest restoration and damage remediation companies in the country, we work with hundreds of insurance companies to help our customers get their claims processed quickly and fairly. Many insurance companies know that SERVPRO handles losses professionally and often recommend us to their policyholders.

SERVPRO of Southern Lorain County is here for you!

Restoring vs. Replacing

1/14/2021 (Permalink)

These items were able to be restored after a fire at a residential home.

When your home has been damaged by fire or water damage, our goal at SERVPRO of Southern Lorain County is to make your property "Like it never even happened," quickly and at the lowest cost to you.

Part of restoring your home and belongings is determining what items and structures can be saved utilizing our state of the art restoration techniques and equipment and what will ultimately have to be replaced. Insurance and restoration industry studies have concluded that restoring property after fire and water damage is less expensive than replacing. Restoring is also less disruptive to our clients, often allowing them to remain in their homes during the process and resume life as normal quickly.

As a preferred mitigation and restoration vendor for most major insurance companies, our SERVPRO Team is highly trained to determine when restoring can be accomplished with the high quality results that our clients deserve. This "restore" versus "replace" mentality can save money while preserving family heirlooms, keepsakes, and other items that are impossible or cost-prohibitive to replace.

If your home or business have been impacted by water or fire damage, call the professionals at SERVPRO of Southern Lorain County today at 440-324-2620.

Our SERVPRO Team Can Handle Your Hazardous Jobs

1/14/2021 (Permalink)

Our SERVPRO of Southern Lorain County team is highly trained to handle all of your bio-hazard needs.

Our SERVPRO of Southern Lorain County professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, along with state and local health regulations. We are equipped with the necessary safety equipment and cleaning products, our team can help turn unsafe environments into clean, safe homes, and offices.  

Bloodbourne Pathogens

SERVPRO professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO technicians thoroughly clean, disinfect, and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of Southern Lorain County professionals remove the sewage, contaminants and moisture, disinfecting as they clean. Our SERVPRO team help ensure the structure is properly cleaned, disinfected, and deodorized.

Why Choose A Team Who Is IICRC Certified?

1/12/2021 (Permalink)

With the proper training, our SERVPRO Team sets themselves apart to serve you!

SERVPRO of Southern Lorain County is proud to be an IICRC certified firm. IICRC, or the Institute of Inspection Cleaning and Restoration Certification, is a non-profit organization for the cleaning and restoration industry. The goal of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, and restoration and installation industries. To accomplish this goal, the IICRC sets standards and certifications for inspection, cleaning, and restoration. The IICRC ensures that when consumers hire a certified firm or technician that they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care." The technicians of SERVPRO of Southern Lorain County sets themselves apart through training, experience, and comprehensive examination.

For more information about the IICRC, please visit https://www.IICRC.org/. 

We are Your Local Cleaning Experts!

3/30/2020 (Permalink)

Our SERVPRO team is here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southern Lorain County at 440-324-2620!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

What Our Customers Can Expect When They Call Our SERVPRO Team

2/12/2020 (Permalink)

Our team can help with all our your water restoration needs!

You can never plan for a water loss to occur in your home or business but it’s a good idea to keep handy the name and number of a local cleanup and restoration company like SERVPRO. A disaster like this may seem like the end of the world but to our SERVPRO team it’s just an average day. This is our specialty. Our job is to provide state-of-the-art service to our customers that are in need of water damage restoration experts.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. That is why it is imperative to call SERVPRO as soon as possible, so our team can start extracting the water.

Here is what you can expect when our highly trained technicians arrive at your home or business.

INSPECTION

Within two hours of receiving the loss notification, our SERVPRO of Southern Lorain County restoration professionals will be on-site to help ensure your water damage is handled in accordance with the Institute of Inspection Cleaning and Restoration Certification (IICRC) Standards. Our team will inspect the affected areas to determine the extent of the water damage. We will review the inspection with you, answering any questions you may have before beginning the work.

EMERGENCY SERVICES

Our SERVPRO of Southern Lorain County professionals take the necessary steps to help protect your home or business, as well as personal property and other contents from further damage by extracting the excess water and preparing the affected area for drying. Once the area is prepared for drying, our technicians will then place our state-of-the-art drying equipment strategically in the area. Our team will explain the needed emergency services to you step-by-step and can assist you with filing an insurance claim, should you choose to file a claim. SERVPRO of South Lorain County is a preferred service provider for most major insurance companies such as Nationwide Insurance, State Farm, Allstate Insurance, Farmers Insurance and Grange Insurance. We always keep a great working relationship with our local Insurance Adjusters and Claims Agents.

MONITOR

To help ensure the structure and contents of your home or business are dried to the appropriate IICRC Standards, a SERVPRO of Southern Lorain County professional will monitor and document the drying process. These updates will be consistently communicated with you and when applicable, to your Insurance Adjuster or Claims Agent. Continuous monitoring allows our trained technicians to better understand how the property is drying, and the equipment can then be adjusted to dry the area quickly and more cost effectively. The length of drying does depend on the severity of the loss.

RESTORATION SERVICES

SERVPRO of Southern Lorain County will repair structural materials, reinstall carpers and cleaned affected areas of your property and contents. This is where our SERVPRO team lives up to our motto “Like it never even happened.” A final walk through of the property will be conducted with you to ensure your home or business was returned to its preloss condition.

When you contact SERVPRO of Southern Lorain County you can rest assured that you are in good hands and that we have you and your property’s best interest at heart.

Sump Pump Replacement

1/22/2020 (Permalink)

If you need your sump pump replaced call our SERVPRO team.

Have you ever had your sump pump fail and back up your basement? Have you had to wait hours on a plumber to come out to your house?

It's always a stressful time whenever you have a sump pump back up in your basement. It's even more stressful when you are waiting for a plumber to come out to replace your sump pump and drain the water out. Water damage is already bad enough, don't make it worse! Don't wait on a plumber any longer! Call SERVPRO of Southern Lorain County, we are your One Stop Shop. We offer a 24 hour Sump Pump Replacement Service. Our team will replace your sump pump, mitigate the water and restore your basement back to preloss condition.

Call us today at (440) 324-2620

Here To Help

1/22/2020 (Permalink)

No job is too big or too small for this SERVPRO team!

Across the United States, SERVPRO Franchises are gearing up for the new year to serve you as the leader in the cleaning and restoration industry. Are you READY for what the new year may bring your way? While we only hope to see good things come about in a new year, it is always a good idea to plan ahead for the unexpected and unwelcome disasters such as fire, water or mold damage.

Here at SERVPRO of Southern Lorain County, we are here to help make your residential or commercial property “Like it never even happened” if one of those disasters comes your way. With over 1,700 independently owned and operated Franchises, you can trust the team in green to get your property— and life—back to normal. We are only one call away!

Faster to any size disaster is a commitment from SERVPRO to be there when you need us the most.

Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, SERVPRO of Southern Lorain County has the resources needed to respond quickly and efficiently. The faster help arrives, the quicker restoration begins and the sooner you can resume business as usual.

If a fire, water or mold damage strikes, no matter the size, call our SERVPRO of Southern Lorain County team.

No Job Is Too Big Or Too Small For This SERVPRO Team

1/7/2020 (Permalink)

A leak in an upstairs bathroom caused extensive damage to this ceiling.

No matter the size of your property's emergency disaster, SERVPRO of Southern Lorain County is available 24 hours a day, 7 days a week, 365 days a year to assist you. We treat all of our customers with respect and thoughtfulness, as we know that even though a job may seem "small" to us, it feels really big when it's happening to you! We treat even the smaller residential jobs with the same urgency that we do on a large commercial loss.

When it comes to larger property emergencies at a commercial building, our team is well equipped to get the job done! Not only do we have our team here in Cleveland, we also have two warehouses full of equipment and crews ready to help out down in Columbus. We have years of experience handling large floods that affect multiple floors of high rise buildings as well as large warehouses with hundreds of thousands of feet affected from a flood or infested with mold. 

Size doesn't matter to us! You can always trust in SERVPRO of Southern Lorain County to take care of your restoration needs.

Our Team Provides Great Customer Service

1/7/2020 (Permalink)

SERVPRO of Southern Lorain County worked with these homeowners to get their home back to preloss condition.

If you ever wonder what makes the difference between all of the contractors you can choose from, the answer is simple. It’s customer service! Here at SERVPRO of Southern Lorain County we strive to make every job the quickest and best quality that it can be. This picture is just a quick photo of the small area of a fire damaged home causing soot to cover the house. This is an example of the careful and attention to details that our project managers pour into your projects. Next time if you ever ask the question: Why SERVPRO? It’s because we care about every little detail of our work and your property. Our SERVPRO Corporate office has a 1-4-8 requirement for all SERVPRO job. Which means we must contact the customer within one hour, be on site within 4 hours and have the estimate to the adjuster in 8 business hours.

Let Our Team Take Care Of Your Mold

1/7/2020 (Permalink)

These homeowners had an unnoticed ongoing water leak that caused mold to start growing under the cabinets.

If you see visible mold on your residential or commercial property, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What To Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Northeast Columbus for mold remediation services.

What Not To Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services:

SERVPRO of Southern Lorain County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you discover mold in your home or business, call our professionals at SERVPRO of Southern Lorain County.

No Job Is Too Big Or Too Small For This SERVPRO Team

1/2/2020 (Permalink)

Call SERVPRO of Southern Lorain County if you experience a loss at your home or business.

No matter the size of your property's emergency disaster, SERVPRO of Southern Lorain County is available 24 hours a day, 7 days a week, 365 days a year to assist you. We treat all of our customers with respect and thoughtfulness, as we know that even though a job may seem "small" to us, it feels really big when it's happening to you! We treat even the smaller residential jobs with the same urgency that we do on a large commercial loss.

When it comes to larger property emergencies at a commercial building, our team is well equipped to get the job done! Not only do we have our team here in Cleveland, we also have two warehouses full of equipment and crews ready to help out down in Columbus. We have years of experience handling large floods that affect multiple floors of high rise buildings as well as large warehouses with hundreds of thousands of feet affected from a flood or infested with mold. 

Size doesn't matter to us! You can always trust in SERVPRO of Southern Lorain County to take care of your restoration needs.