Recent Why SERVPRO Posts

We are Your Local Cleaning Experts!

3/30/2020 (Permalink)

here to help corona virus bacteria Our SERVPRO team is here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southern Lorain County at 440-324-2620!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

What Our Customers Can Expect When They Call Our SERVPRO Team

2/12/2020 (Permalink)

green van with door open outside of home Our team can help with all our your water restoration needs!

You can never plan for a water loss to occur in your home or business but it’s a good idea to keep handy the name and number of a local cleanup and restoration company like SERVPRO. A disaster like this may seem like the end of the world but to our SERVPRO team it’s just an average day. This is our specialty. Our job is to provide state-of-the-art service to our customers that are in need of water damage restoration experts.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. That is why it is imperative to call SERVPRO as soon as possible, so our team can start extracting the water.

Here is what you can expect when our highly trained technicians arrive at your home or business.

INSPECTION

Within two hours of receiving the loss notification, our SERVPRO of Southern Lorain County restoration professionals will be on-site to help ensure your water damage is handled in accordance with the Institute of Inspection Cleaning and Restoration Certification (IICRC) Standards. Our team will inspect the affected areas to determine the extent of the water damage. We will review the inspection with you, answering any questions you may have before beginning the work.

EMERGENCY SERVICES

Our SERVPRO of Southern Lorain County professionals take the necessary steps to help protect your home or business, as well as personal property and other contents from further damage by extracting the excess water and preparing the affected area for drying. Once the area is prepared for drying, our technicians will then place our state-of-the-art drying equipment strategically in the area. Our team will explain the needed emergency services to you step-by-step and can assist you with filing an insurance claim, should you choose to file a claim. SERVPRO of South Lorain County is a preferred service provider for most major insurance companies such as Nationwide Insurance, State Farm, Allstate Insurance, Farmers Insurance and Grange Insurance. We always keep a great working relationship with our local Insurance Adjusters and Claims Agents.

MONITOR

To help ensure the structure and contents of your home or business are dried to the appropriate IICRC Standards, a SERVPRO of Southern Lorain County professional will monitor and document the drying process. These updates will be consistently communicated with you and when applicable, to your Insurance Adjuster or Claims Agent. Continuous monitoring allows our trained technicians to better understand how the property is drying, and the equipment can then be adjusted to dry the area quickly and more cost effectively. The length of drying does depend on the severity of the loss.

RESTORATION SERVICES

SERVPRO of Southern Lorain County will repair structural materials, reinstall carpers and cleaned affected areas of your property and contents. This is where our SERVPRO team lives up to our motto “Like it never even happened.” A final walk through of the property will be conducted with you to ensure your home or business was returned to its preloss condition.

When you contact SERVPRO of Southern Lorain County you can rest assured that you are in good hands and that we have you and your property’s best interest at heart.

Sump Pump Replacement

1/22/2020 (Permalink)

water on concrete floor with equipment set If you need your sump pump replaced call our SERVPRO team.

Have you ever had your sump pump fail and back up your basement? Have you had to wait hours on a plumber to come out to your house?

It's always a stressful time whenever you have a sump pump back up in your basement. It's even more stressful when you are waiting for a plumber to come out to replace your sump pump and drain the water out. Water damage is already bad enough, don't make it worse! Don't wait on a plumber any longer! Call SERVPRO of Southern Lorain County, we are your One Stop Shop. We offer a 24 hour Sump Pump Replacement Service. Our team will replace your sump pump, mitigate the water and restore your basement back to preloss condition.

Call us today at (440) 324-2620

Here To Help

1/22/2020 (Permalink)

water on concrete floor of warehouse No job is too big or too small for this SERVPRO team!

Across the United States, SERVPRO Franchises are gearing up for the new year to serve you as the leader in the cleaning and restoration industry. Are you READY for what the new year may bring your way? While we only hope to see good things come about in a new year, it is always a good idea to plan ahead for the unexpected and unwelcome disasters such as fire, water or mold damage.

Here at SERVPRO of Southern Lorain County, we are here to help make your residential or commercial property “Like it never even happened” if one of those disasters comes your way. With over 1,700 independently owned and operated Franchises, you can trust the team in green to get your property— and life—back to normal. We are only one call away!

Faster to any size disaster is a commitment from SERVPRO to be there when you need us the most.

Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, SERVPRO of Southern Lorain County has the resources needed to respond quickly and efficiently. The faster help arrives, the quicker restoration begins and the sooner you can resume business as usual.

If a fire, water or mold damage strikes, no matter the size, call our SERVPRO of Southern Lorain County team.

No Job Is Too Big Or Too Small For This SERVPRO Team

1/7/2020 (Permalink)

male employee in ppe taking out insulation from ceiling A leak in an upstairs bathroom caused extensive damage to this ceiling.

No matter the size of your property's emergency disaster, SERVPRO of Southern Lorain County is available 24 hours a day, 7 days a week, 365 days a year to assist you. We treat all of our customers with respect and thoughtfulness, as we know that even though a job may seem "small" to us, it feels really big when it's happening to you! We treat even the smaller residential jobs with the same urgency that we do on a large commercial loss.

When it comes to larger property emergencies at a commercial building, our team is well equipped to get the job done! Not only do we have our team here in Cleveland, we also have two warehouses full of equipment and crews ready to help out down in Columbus. We have years of experience handling large floods that affect multiple floors of high rise buildings as well as large warehouses with hundreds of thousands of feet affected from a flood or infested with mold. 

Size doesn't matter to us! You can always trust in SERVPRO of Southern Lorain County to take care of your restoration needs.

Our Team Provides Great Customer Service

1/7/2020 (Permalink)

soot on ceiling and walls of room SERVPRO of Southern Lorain County worked with these homeowners to get their home back to preloss condition.

If you ever wonder what makes the difference between all of the contractors you can choose from, the answer is simple. It’s customer service! Here at SERVPRO of Southern Lorain County we strive to make every job the quickest and best quality that it can be. This picture is just a quick photo of the small area of a fire damaged home causing soot to cover the house. This is an example of the careful and attention to details that our project managers pour into your projects. Next time if you ever ask the question: Why SERVPRO? It’s because we care about every little detail of our work and your property. Our SERVPRO Corporate office has a 1-4-8 requirement for all SERVPRO job. Which means we must contact the customer within one hour, be on site within 4 hours and have the estimate to the adjuster in 8 business hours.

Let Our Team Take Care Of Your Mold

1/7/2020 (Permalink)

mold on wood under cabinet These homeowners had an unnoticed ongoing water leak that caused mold to start growing under the cabinets.

If you see visible mold on your residential or commercial property, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What To Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Northeast Columbus for mold remediation services.

What Not To Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services:

SERVPRO of Southern Lorain County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If you discover mold in your home or business, call our professionals at SERVPRO of Southern Lorain County.

No Job Is Too Big Or Too Small For This SERVPRO Team

1/2/2020 (Permalink)

male employee in ppe taking out insulation from ceiling Call SERVPRO of Southern Lorain County if you experience a loss at your home or business.

No matter the size of your property's emergency disaster, SERVPRO of Southern Lorain County is available 24 hours a day, 7 days a week, 365 days a year to assist you. We treat all of our customers with respect and thoughtfulness, as we know that even though a job may seem "small" to us, it feels really big when it's happening to you! We treat even the smaller residential jobs with the same urgency that we do on a large commercial loss.

When it comes to larger property emergencies at a commercial building, our team is well equipped to get the job done! Not only do we have our team here in Cleveland, we also have two warehouses full of equipment and crews ready to help out down in Columbus. We have years of experience handling large floods that affect multiple floors of high rise buildings as well as large warehouses with hundreds of thousands of feet affected from a flood or infested with mold. 

Size doesn't matter to us! You can always trust in SERVPRO of Southern Lorain County to take care of your restoration needs.